Contact

It's always a pleasure to hear from you. Regardless of whether your message concerns an order, a product, shipping, or another matter entirely, our team is ready to assist.

Customer Care

Email: support@lumolott.com
Response time: usually within 24–48 hours, from Monday through Friday

Order-Related Matters

To enable us to provide a faster response, please include your order number in your message.

Other Topics

For requests related to wholesale, collaborations, press, or general subjects, please use the same email address mentioned above. Your message will be passed on internally to the appropriate department.

Availability

Monday to Friday: 9:00 AM – 6:00 PM (EST)
Saturday and Sunday: not available